Introduction

Intelligent IT Operations Management

OpsRamp is a modern IT operations management (ITOM) platform that provides intelligent observability, automation, and hybrid infrastructure monitoring to help enterprises and managed service providers (MSPs) streamline operations, prevent outages, and ensure business continuity.

Designed to support on-premises, cloud, and hybrid IT environments, OpsRamp provides deep visibility into infrastructure health, proactive event management, and AI-powered automation to reduce mean time to resolution (MTTR) and improve IT efficiency.

A Unified Approach to IT Operations

OpsRamp enables organizations to move away from siloed IT monitoring tools and adopt a centralized, AI-driven platform for complete infrastructure visibility, real-time alerts, and automated remediation.

Smart Incident Management: AI-driven event correlation and noise reduction help IT teams detect, analyze, and resolve issues faster. Comprehensive Observability: Get real-time insights across servers, networks, storage, cloud instances, and applications. Automation-Driven Efficiency: Reduce manual workloads with automated workflows, accelerating IT processes and reducing downtime.

Designed for Modern IT Environments

Multi-Tenant Support: Ideal for Managed Service Providers (MSPs) to manage multiple clients efficiently. Seamless Integrations: Connects with ITSM, cloud, and monitoring tools for enhanced interoperability. Hybrid & Multi-Cloud Ready: Built to monitor and manage resources across on-premises, private cloud, and public cloud environments.

Delivering Value for IT Teams and Businesses

Proactive IT Management: Enables IT teams to anticipate and address issues before they impact business operations. Operational Efficiency: Reduces alert fatigue and manual intervention, allowing teams to focus on innovation and strategy. Faster Incident Resolution: AI-powered insights accelerate problem identification and resolution, minimizing disruptions. Optimized IT Spend: Helps businesses gain visibility into costs and optimize resource allocation.